Welcome to the new Jackson County website!

General Assistance

Location

Courthouse
201 W. Platt St.
Maquoketa, IA 52060
Driving Directions

Contact Information

563-652-1710
563-652-1797 (Fax)

Hours

By appointment only
Monday - Thursday
8:30 am - 4:30 pm
Friday
8:30 am - 12:00 pm
Holiday Closures

Our Team

Becki Chapin
Director
General Assistance provides short-term monetary help to low-income residents of Jackson County who are in extreme financial crisis. Assistance through Jackson County is a last resort and may only be utilized by those not eligible for other government programs and after all other resources have been exhausted.

What Assistance May be Available?

  • Partial rent payment (eviction notice required)
  • Current utility bill (disconnect notice required)
  • Burial/cremation (indigent only)

Jackson County assistance may be available when no other resources or assistance is available.

  • Resources include but are not limited to, assistance from family members, sale of assets, Social Security, Veteran Benefits, and other public assistance including LIHEAP, SNAP, FIP, etc.
  • Applicant must apply for any other local, state, or federal programs available first.
  • Jackson County is the payee of last resort, public assistance may be approved only when all other options have been utilized or exhausted.
  • Income must be within General Relief Program income standards
  • Applicant must be a resident of Jackson County as defined by Iowa Code § 225C.61
  • Applicant must be at least 18 years of age or an emancipated minor.
  • Jackson County may recover any assistance as provided by Iowa Code § 252.13

Application and supporting documentation are required to process an assistance application. Be prepared to bring the required documents to the General Assistance Office. Applications submitted without all required documentation will be considered withdrawn after ten (10) days if all required documentation is not received.

To Apply for Assistance

  • Fill out the application in its entirety. Skipping information may delay the process or result in denial of assistance.
  • Gather all required documentation as indicated and be prepared to bring documents into the general Assistance Office.
  • Call to schedule an appointment to review the application and documentation, at 563-652-1710.

Please call for more information or if you have any questions.


Map & Directions

Jackson County Courthouse 201 W. Platt St.
Maquoketa, IA 52060
Contact Us
Courthouse Hours M-F 8:00 am to 4:30 pm
Closed Holidays
Department Hours May Vary